kier bridgend complaints

Fitzalan school, Cardiff.What a disgusting place with very rude management only seemed interested in brownie points with directors who were visiting the site, on site mood while working was miserable at best, not good at all! You can be certain that youre talking to the right person at the right time. This could include files, notes of conversations, letters, e-mails or whatever may be relevant to your particular concern. Ive had two separate major issues with my property since moving in and Kiers representatives have tried their utmost to avoid taking any accountability for both of them. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 Want to help others get their issues sorted fast or see the latest updates about how Resolver can help you? Best and worst companies at resolving issues. Kier Group plc is a construction, services and property group active in building and civil engineering, support services, public and private housebuilding, land development and the Private Finance Initiative. We will also ask you to tell us what outcome you are hoping for. If your concern is straightforward, we will usually ask somebody from the service to look into it and get back to you. If it is more serious, we may use someone from elsewhere in the Council or in certain cases we may appoint an independent investigator. Bridgend County Borough Council embraces the Service Delivery, Policy Making and Operational Welsh Language Standards with which it is expected to comply positively and will strive to ensure that the use of the Welsh language in Bridgend is developed and promoted. . If the council has failed in its compliance with the Welsh Language Standards, it will apologise to the complainant and will consider any shortfall in compliance when reviewing any relevant internal processes or practices. Email: Salary guide. Company reviews. If possible, we believe it is best to deal with things straight away rather than try to sort them out later. Submit Review. Customer service is awful and they dont accept responsibility . Bridgend County Borough Council Civic Offices, Angel Street, Bridgend, CF31 4WB. If the complaint is about a body working on our behalf (e.g. Well always be on hand with guidance and support to help you get the results youre looking for. We use dedicated people and clever technology to safeguard our platform. Just raise a case and leave feedback after. 203469. I am posting my review back.I have contacted Kier Services because one if their collaborator blocked our car and tried to beat my daughter and me I have everything in video and will post on every single social media.The company never apologised, they are cow boys and the world should know that women arent in security when these people are around If the review is deleted I ll post again.Im still fighting to these days for consequences of that shamefull behaviour. 46 Pyle Inn Way, Pyle, Bridgend, CF33 6LP. So many issues with everybodys homes its unbelievable. We also ensure all reviews are published without moderation. Submit Review . Manchester- Optimum House. We appreciate your views and will use them to improve our website. also considers our response to complaints at least twice a year. We can advise you about such organisations. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. 17 Juin 2022 | dangerously in love cover art | dangerously in love cover art Appalling customer service. They employ prisoners from hmp wayland Promising the moon, but loft unsatisfactory work ethics instead. If the member of staff cannot help, they will explain why and you can then ask for a formal investigation. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council Dispensation sacks for refuse collection, for larger households or householders with Coal fires. You may wish to contact e.g. Nobody seems able to locate any of the three that have supposedly arrived! We aim to clarify any issues you may be unsure about. If there is a simple solution to your problem, we may ask you if you are happy to accept this. We have a separate policy to manage situations when we find that someones actions are unacceptable. Click on a service above for more options or click here to look up another property. We are working with industry leaders, regulators and government to make your voice heard and improve customer service. All they are doing is stealing from hard pressed Houston associations and their tenants who can ill afford this sort of loss. Follow. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council Answered all my questions. Working at Kier Group in Bridgend: Employee Reviews | Indeed.com Find jobs You may change your settings at any time or accept the default settings. Disgrace of a company ! And one of Kiers workers was grinding metal and sparks was flying everywhere. Find opening times for Kier in Maesteg Road, Tondu, Bridgend, CF32 9HZ and check other details as well, such as: phone number, . Complaints Officers can advise on the type and scope of complaints they can consider. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 Normally, we will only be able to look at your concerns if you tell us about them within six months. Find more info on Cylex | See Reviews . We offer a chargeable service to businesses within Bridgend County Borough. , I started work for kier on monday (it's now wedensday) I was doing some construction work on there site in luton working on a school. Conway House, St Mellons Business Park Cardiff . We will provide any service youre entitled to which we have failed to deliver. If possible, well put right any mistakes we may have made. Additional sacks for refuse because you have run out - Must be pre-ordered via the Customer . Registered office: 2nd Floor, Optimum House, Clippers Quay, Salford, M50 3XP Please contact the Data Protection Officer, Legal and Regulatory Services, Bridgend County Borough Council, Civic Offices, Angel Street, Bridgend CF31 4WB, tel: 01656 643565 or foi@bridgend.gov.uk. Opens in 1 day. Manchester- Optimum House. . Kier Group plc. Recycling service complaint; Schedule. Bank Holiday Service Changes and Opening Hours Strike Action Service Updates Patient information about Streptococcus A (Step A) infections Support With the Cost of Living Vaccinations - Flu Vaccine and COVID-19 Booster NHS 111 Wales Local NHS Health Services Support for parents, families and carers Cancer Support Organ Donation Help Support for our Ukraine Visitors in Cwm Taf Morgannwg . They are rude and arrogant staff are werid people I QUIT! Resolver is free. Also kier is a racist company, if 50 ppl were to apply only English white folks would get selected. Ppl of ethnic origin get blackballed or a victim racial filtering. I recently had my place rewired and a few things weren't how I wanted them. Updated on 24/03/2023 . You can get in touch with our central complaint contact point on tel 01656 643565 if you want to make your complaint over the phone. Bullying is common practice as is disability descrimination. Maesteg Road, Tondu Bridgend CF32 9HZ 01656 726010 gareth.barnes@kier.co.uk. Thank you for taking the time to submit your feedback. For the best experience please use a JavaScript enabled browser. I was unfortunate enough to be behind one of Kier's flatbed pickups a few months ba ck when his full load started hurling off the back of the flat bed onto my mini a few months back, the damage to my car was just short of 1,000 I have video footage as well as 2 witness statements however the driver of Keir was well aware of the incident as he come back around the roundabout to remove all the load which ended un being in pieces - black plastic sheets of some sort. Cyngor Bwrdeistref Sirol Pen-y-bont ar Ogwr, Let us know you've had a happy experience, Let us know you've had an average experience. For example, the Welsh Language Board about services in Welsh. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. For the best experience please use a JavaScript enabled browser. Employees will also be made aware of the need for records of all written complaints, investigations and outcomes, against the councils compliance with the Welsh Language Standards to be retained and to be included and published in the Councils Annual Welsh Language Reporting process. If your complaint covers more than one body (e.g. DO NOT SUPPLY - they are most unprofessional! Click on a service above for more options or click here to look up another property. If necessary, we will produce a longer report. We will let you know when changes weve promised have been made. All rights reserved. You will then be given the name of the person responsible for communicating with you while we consider your complaint. If you have a concern, raise it with the person you are dealing with. The service Ive received from Kier has left a very bad taste in my mouth! If you have requested a missed collection before 12pm they should be collected today. kier bridgend complaints. 30 Oak Hillside, Broadlands, Bridgend, CF31 5BZ. You can express your concern in any of the ways below. Sign in. They make appointments and then do not show up and when they do their workforce make excuse after excuse without being able to solve a single problem. However, if you want to express your concern or complaint formally, we will look into this ourselves and respond to you. Additional sacks for refuse because you have run out - Must be pre-ordered via the Customer . I complained on the way out and the manager of the leisure centre said he was ment to finish by 1 oclock. Email: Operative. Find out when you can expect your delivery of blue and green bags. There may have been upsetting or distressing circumstances leading up to a concern or a complaint. When you express your concerns or complain to us, we will usually respond in the way we explain below. If it was a refuse (blue bag) collection, select 'Refuse Sacks collection'. If you are expressing a concern on behalf of somebody else, we will need their agreement to you acting on their behalf. I shall have no option but to now take this up in a more formal legal way . Bridgend. We will deal with your concern in an open and honest way. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. Conway House. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. If you think a vehicle has been abandoned, you can report this to us online. Kier House, Windward Drive, Estuary Business Park, Speke, Liverpool L24 8QR 0151 448 5200 N/A. I have contacted Kier on numerous occasions and still had no response .. It goes against our guidelines to offer incentives for reviews. Thursday every week. Thursday every week. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 Find out how we combat fake reviews. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council 63 Wood Green, Cefn Glas, Bridgend, CF31 4AT. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council Dispensation sacks for refuse collection, for larger households or householders with Coal fires. Click on a service above for more options or click here to look up another property. This policy does not apply to Freedom of Information or data access issues. I wouldnt ever buy again. . Email: 2023 Trustpilot A/S. Please check with your phone provider if you are unsure about how much a call will cost. brian kim, cpa clearvalue tax net worth . Snapshot; Why Join Us; 704 . He was professional and patient. You can report a missed waste or recycling collection on the Kier website: Thank you for taking the time to submit your feedback. If you are approaching us for a service for the first time, (e.g. Cardiff - Conway House. This could be by letter or e-mail, for example. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. Companies can ask for reviews via automatic invitations. We will make sure that your dealings with us in the future do not suffer just because you have expressed a concern or made a complaint. Conway House. Kier is a major contractor in the social housing sector, but it seems like it is one of the worst. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. Recruitment Agencies - opportunities at Kier are managed by our internal recruitment team. the worst people I ever worked for now there disputing my hours, Appalling behaviour from its staff working at Torbay Hospital rude to patients and staff.. Intimidating.. smoking on site.. a disgrace.. those staff do not deserve there jobs, I truly cannot fault this company. I see a lot of ppl complaining about kier.They employ prisoners from hmp wayland Promising the moon, but loft unsatisfactory work ethics instead. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. The extent of this investigation will depend on how complex and how serious the issues you have raised are. Then like us on Facebook and follow us on Twitter. They were so bad that Sheffield Council actually took control of repairs back in house once the contract was up for renewal. Reviews from Kier Group employees about working as a Truck Driver at Kier Group in Bridgend. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. Verification can help ensure real people write reviews about real companies. Also kier is a racist company, if 50 ppl were to apply only English white folks would get selected. Bridgend County Borough Council Civic Offices, Angel Street, Bridgend, CF31 4WB. Click on a service above for more options or click here to look up another property. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. h+s safety glasses were a must but a potential fall hazard was acceptable with their double standards, avoid like the plague. 1 Kier Group reviews in Bridgend. All rights reserved. All complaints related to the standards (or any other service provided in Welsh) will be taken seriously and will be fully investigated to establish the validity of the complaint. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 Register for nappy and absorbent waste collections, and find out the rules for using this service. I see a lot of ppl complaining about kier. We share summary (anonymised) information on complaints received and complaints outcomes with the Ombudsman as part of our commitment to accountability and learning from complaints. This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. We have a separate policy for Social Services complaints. Its nothing but hassle and stress getting them to do anything and I very much wish id purchased from a different house builder who values their customers. You will be lucky if the customer service answers the phone, the average time is 1 hour 10 minutes.Repeatedly being told the issues will be resolved with no concrete action.The emergency plumbing team arranged through KIER were shocked with the shoddy job by the builders.No refund so far promised for the wrong floorings either. So he was doing it whilst people swimming until 2 oclock. If your complaint is more complex, we will: The person who is investigating your concerns will aim first to establish the facts. Appalling treatment of staff, clients and customers. ComplaintsLegal and Regulatory ServiceBridgend County Borough CouncilAngel StreetBridgendCF31 4WB. We can collect larger household items such as sofas, doors and beds. A danger zone that was taped off my one of there employees and still not repaired 6/7 months later, absolute shocking service and staff, I was driving along Manston Road this evening 1815ish and had the pleasure of one of your racers (WR20 NWN, Now parked on Ulster road) well within a car length of the back of my vehicle for the entire journey while it is chucking it down. We aim to learn from our mistakes and use the information we gain from complaints to improve our services. I was swimming in my local swimming baths. Dont forget that you can also keep in touch with us via Facebook, Twitter and Instagram. However, sometimes you may have a statutory right of appeal e.g. Upload your CV. After build clean was very poor.Other snags were corrected, but not without reminders.Don't complete your sale until the property is properly finished. Here are 8 tips for writing great reviews. . However, if you'd rather complain directly, you can use the above address to contact Kier. Refuse service complaint; Report missed collection; . Please place your recycling and waste at your propertys edge by 7am on your collection day. However, we also consider that our staff have the same rights. (MASH) The Bridgend Multi-Agency Safeguarding Hub, or MASH, provides safeguarding services from both the . . kier were doing work on behalf of BT and dug my drive up, they then decided to fix it by throwing tarmac over which has now come apart, I have been complaining to them for 3 weeks and they keep ignoring me. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. See jobs, salaries, employee reviews and more for Bridgend location. Thank you for taking the time to submit your feedback. Maesteg Road, Tondu Bridgend CF32 9HZ 01656 726010 gareth.barnes@kier.co.uk. You can contact the Ombudsman by: There are also other organisations that consider complaints. Complaints Officers can advise on the type and scope of complaints they can consider. When reporting a problem to us please provide as many useful details as you can, including the date and time you noticed the issue, where it is located and your name and daytime contact number. If we find that we got it wrong, we will tell you what and why it happened. Reviews from Kier Group employees in Bridgend about Pay & benefits. Thanks for your interest in the Recycling Operative position. We share summary (anonymised) information on complaints received and complaints outcomes with the Ombudsman as part of our commitment to accountability and learning from complaints.

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