why are viagogo tickets so expensive

Having a well-stocked marketplace is a huge part of what makes a ticket vendor great but its not everything. While airfares have moderated some, they are only slightly lower than last year's "sold-out summer.". When eBay operated the business, StubHub enjoyed a global partnership with AEG. In any case, whenever you do have issues, in order to get a refund from Viagogo make sure to request a written confirmation from the venue and keep a receipt of the new alternative tickets that were purchased, this will help you to prove your case during the refund process. For one, there's a lack of planes. The Royal Albert Hall says that the shows promoter allocated tickets in PRs row to Amazon, as it was a legitimate agency for the show. Read our Privacy Policy. Its my favorite time to travel anyway, as its usually cheaper and less crowded. RM120??? There arent enough planes or pilots. If you want to know if using Viagogo is reliable, then read ahead. Sellers on viagogo are only paid for their tickets after the buyer has successfully gained entry to the event. Walker said it was essential that the Switzerland-based company now remove GES SL listings and said a criminal investigation may be warranted. However, theres a catch here. In April the Competition and Markets Authority (CMA) threatened it with legal action for failing to comply with its demands that it make its pricing more transparent. StubHub International is a complete mess, and youd have to be an idiot to buy it. I recently used Viagogo to buy two tickets for George Benson at the Royal Albert Hall. Here are six things to know about the Emerald City gem of the Pacific Northwest. The Most Comprehensive Viagogo Review Online. The ticket resale website Viagogo has been accused of advertising non-existent gig tickets on behalf of an employee of its sister company StubHub, prompting calls for regulatory and criminal investigations. The CMA, which has repeatedly clashed with Viagogo and StubHub over breaches of consumer law, is already scrutinising the merger of the two companies. This is all useful stuff, but they also include scare tactics to get you to buy. Reviving such a diminished brand will require significant investment from its new owners. There are far fewer seats available than before the pandemic, as airlines have struggled to return to normal capacity. Viagogo is an online ticket marketplace for buying and selling tickets to live events. You can use their site in multiple languages according value. Another pro is that Viagogo uses secure payment methods such as Paypal and Adyen, in addition to being able to pay by debit or credit card. Viagogo just suggests I relist the tickets, but this would have ripped somebody else off, too. Flights to Europe are averaging $1,141 round-trip, 34% more than they cost last year. -Skip the queue - buy your tickets in just two taps. A source close to Viagogo said it had no other connections to Global Experience Solutions. Leave this blank if you'd like to publish your review anonymously. Viagogo pride themselves on their quality customer service and reliability as an online ticket vendor for the most popular events across the globe. Viagogo and StubHub, which are in the middle of a troubled $4bn (2.9bn) merger, have previously come under fire for a series of controversial business practices, including breaches of consumer law. to your regional location in order to find the tickets that you are looking for If we do find clear evidence that viagogo is not complying with consumer protection law, we wont hesitate to take action.The CMA secured a court order against Viagogo in 2018, forcing the company to ask touts to tick a box confirming they have any tickets they advertise. Your email address will not be published. Reg Walker, a ticketing expert and security consultant atthe Iridium Consultancy, carried out test purchases, placing orders for tickets on Viagogo. If there are any issues with the tickets (e.g. What are your experiences with third-party/resale ticketing like Viagogo? If you wait until the last minute to get your tickets, you will likely end up paying higher than before if the event is high demand. Worse still, their customer support has gained a reputation for being relatively absent when customers reach out for help. you 100% money back if anything happens to your ticket. The UKs secondary ticketing market appeared to be worth less than 20% of what was claimed by its leading participants. Aside from the terrible timing, notably it was described as the worst deal ever by Forbes, the merger also attracted attention from British regulators who foresaw, correctly, that it would bestow viagogo a monopoly position in the UK. The fresh allegations focus on more than 1m worth of tickets for gigs across Europe, some of which were advertised by a company with connections to Viagogo. I believed I was paying 390 for five tickets and was constantly under pressure on the site with countdown clocks. StubHub said it did not sell tickets speculatively and has no relationship with a company called Global Experience Solutions. And who is Sofia Wagner? You should also pay attention to the ticket restrictions such as Limited or restricted view which indicates that the view for that specific ticket will be obstructed. before the gig. Regulations on ticket resale are finally being enforced, touts have been imprisoned for unlawfully acquiring tickets, more artists are successfully adopting anti-touting strategies, and theres a market shift underway to mobile-only tickets. Unlike other vendors out there, Viagogo are a much less accountable should anything go wrong with a transaction on their platform. What's the best way to explore a new city on the day you arrive? The Most Comprehensive Viagogo Review Online. Would you like to add a photos or videos? But, if you want some help getting the tickets you want, then here are some tips on how to do it. Viagogo is currently one of the worlds largest ticket marketplace, and were one of the first ticket vendors to see major success online. If you are looking for an urgent telephone number for Viagogo, or if you are wanting to speak to a representative at viagogo then you can try some of the contact methods below: Another useful link is their FAQ section: Viagogos help centre: https://www.viagogo.co.uk/Help/Buyer. their tickets. Viagogo will help you market your tickets until you find a new buyer. Adam Webb has worked in the music industry for around 20 years. That's why airlines can charge such high average fares," Sobie said when contacted. The venue will check for ID, and the name on the ticket doesn't match my name. Since their creation in 2006, Viagogo has expanded into 160 countries and established several lucrative partnerships with ticket vendors for live music, events and sports. I strongly suspect that this context explains viagogos dogged support of phantom sellers like the Ryan & Jacob Corporation. The ultimate trip planner for every month of the year: discover the best places to visit throughout the seasons. And why is the Ryan & Jacob Corporation listing thousands upon thousands of what appear to be non-existent tickets for prices that no one will pay? It's not that I walked across the street to Churchill Downs. These settings can be found usually in the top right or bottom left of the site. Each week, the podcast looks at something from the alt-rock universe, from artist profiles to various thematic explorations. The ticket price is then paid to the organiser. I've heard a lot of horror stories but I also know that some people haven't had issues. Out of desperation, I found the tickets I wanted on Viagogo for a little bit more than what's advertised on Ticketmaster, and the e-tickets got sent to my email successfully. RT @mdotbrown: "So I said if no one is gonna lose then why are these tickets so expensive? Compounding this is the fact that, in the UK at least, the business of ticket touting is getting much tougher. The ticket price is then paid t. However, if our regulator is genuinely unable to act on the evidence weve provided, then surely they should reach out to another agency that will or simply refer these serious allegations to the Police. Also, buyers only pay once they have been to the event and had no issues. You can always check all the available options on Seatpick for the desired event and find more options and other recommended sites. Viagogo now claimed it was called the Ryan & Jacob Corporation, and based on 6th Avenue in New York. All rights reserved. Out of my concern, I emailed Viagogo and this was their response: Sellers on viagogo are only paid for their tickets after the buyer has successfully gained entry to the event. In other words, they are almost exclusively targeting grassroots shows that havent sold out and where ticket touting is unlikely to be a problem. Madrid-based GES SL listed thousands of tickets, including more than 600 events in the UK, on the Viagogo website, which is Britains largest ticket resale platform. We asked our friend Clint Henderson at The Points Guy (a sister company to Lonely Planet) to give us his take on where post-pandemic airfares stand. Customer complaints include a lack of support after their purchases, high booking fees and other concerns. Use those points and miles as soon as you can. Two test purchases confirmed what we suspected. Events were permitted to continue operating through a new PO Box address in Manchester. Why are Viagogo tickets so expensive? The options will pop up and you can choose what you were looking for. "So not as many people are flying as there simply aren't so many seats. In front of the stage was $267 for GA seating, but those were really hard to grab. - Quora Answer: There are two types of ticket agent: Primary and Secondary The organiser sets the price and the agent advertised them at that price, plus a small booking/handling fee to cover the agents cost. The Scottish indie band Arab Strap said: Weve always been appalled by touting. Why are flights so expensive this summer? That said, we wont see the return of bargain-basement prices we saw during COVID-19 anytime soon. Yeah, the other comment is right. Once you manage to pass this loading page, you will see some more scare tactics and somewhat of an unorganized page. You can use their search bars, change regional and currency settings with their easy to use settings, found in the bottom-left of their website. Something GES SL appeared to be doing systematically . Relisting your ticket is free of charge if you originally purchased them from the site. ", "Read Trustpilot before \u201cbuying\u201d from this company of cheats and scammers \u2026I wish I had! I guess I am a victim of its hard sell as the site reminds customers tickets are selling fast. For example, a warning sign with text warning you of how many tickets are left, or how many people are viewing them. In the first, the Daily Records chief news reporter, Mark McGivern, doorstepped occupants of a relatively modest property in Dundee that was supposedly the headquarters of H.E Events. Once you get to the ticket options, Viagogo inundates you with how many tickets are left, their prices and seating locations. Interestingly, this is what the CMAs merger team appeared to conclude in a report published in February 2021. Help Me LP: I have an 8-hour layover at London's Heathrow airport. Then the issue was sent to their specialist customer support team. Such deals have rising concerns regarding the role of the secondary market and the involvement of official ticket outlets channelling tickets to the resale market. Furthermore, buying tickets from different regions of the world is made easy, this is one of Viagogos main advantages, it is quite common for tourists and for people who are living abroad in countries such as Australia, Singapore, Germany, France the US to buy tickets to live events on their site. A click of the heels will not take . Bruce Dickinson is giving behind-the-scenes tours of Iron Maidens Legacy of the Beast tour, The Command Sisters at City Folk in Ottawa: The interview, Ticket sales for U2s MSG Sphere gig arent going well. Prefer this to be honest. Check the email address that you used to sign up with Viagogo regularly so you can see their reply. The companys full name, according to a well-placed source, is Global Experience Solutions. So there are still ways to save. The original face value was 18 each but I found Id been charged 1,772 for the three [after fees were added to the sellers new asking price]. More demand for fewer seats is the classic formula for increasing prices. All rights reserved, Is Viagogo Reliable? Viagogo does put a lot of emphasis on using interactive seating charts, and different colours to distinguish different ticket types and filtering options, which will help you sift through their many options. All of these search features make Viagogo a Incredibly, these tickets all emanated from a single lone seller a mysterious Spanish company called GES SL, based at Alcala 150, Madrid, 28009 and were presented in what appeared to be cloned or identikit patterns (usually 24 tickets per event, broken down into batches of 8, 6, 4, 3, 2, 1) and for astonishing sums of money. In that case, they might require you to provide them with a proof that Do Not Sell or Share My Personal Information. People tend to have a few concerns about the safety of using ticket vendors. Stupid or what? ", "I wouldn\u2019t even give this company if thats what you can call them 1 STAR. He can\u2019t buy his way out for ever!!! Why has that turned into 300.97 in total. I cannot afford to lose this money. available to the event on their site, From where people bought tickets The assured us that the tickets had been released several weeks earlier. Used the gift card to buy beartooth concert tickets. Go here and gasp. I remember back in the day standing in line for tix at the venue before online ticket sales started. TL;DR - Bought standing section tickets on Viagogo. But organisers of some of the events said GES SL could not possibly have all of the tickets it was advertising. I haven even read that a Baron is associated with this company he really must be having a great laugh at us easy prey. The seats are automatically confirmed when purchased, And now, no General Onsale, So, about Rufus Taylor joining the Foo Fighters. If this is the true state of affairs, then the whole sorry saga raises a bunch of uncomfortable questions, not only for viagogo who, under Section 92 of the UKs Consumer Rights Act, are duty bound to report criminal activity (such as fraud) to the police but also for investors, regulators and enforcement agencies. (modern). You can search for upcoming events by a number with you that doesnt meet the age requirement, then you will be turned away, There are complaints. Sharon Hodgson, the Labour MP who co-chairs a cross-party group investigating ticket abuse, said: It shouldnt be for campaign groups, artists, venues or promoters to monitor a secondary ticketing website to ensure that it is acting legally. Completely unacceptable, ripped off - Never again! The fresh allegations focus on more than 1m worth of tickets for gigs across Europe, some of which were advertised by a company with connections to Viagogo. We only partner with safe websites so that you can be guaranteed tickets. There are a few ways to reach Viagogo, and the contact information can vary between each local site. With recent reports of Viagogo backing out of their customer guarantees, there is no safety net for customers to depend on if something does go wrong. Subscribe to Lonely Planet newsletters and promotions. DO NOT buy online tickets from #viagogo #southafrica #Nigeria #egypt. Submission and publication are subject to our terms and conditions: see http://gu.com/letters-terms, Three 18 tickets for the BBCs The Biggest Weekend festival ran up a final bill of 1,772, Original reporting and incisive analysis, direct from the Guardian every morning, 2023 Guardian News & Media Limited or its affiliated companies. While you didnt specify your destination, I can imagine if you are flying to places like Paris, Rome or London, you are seeing exorbitant prices. (Supported files: jpg, png, mpeg, ogg, mp4 & webm). You can also use Viagogos predetermined Top Events which are based Is it doable to leave the airport and go sightseeing? With that said, if something does go wrong then you have to once again rely on their problematic guarantee. There are many ticket reselling platforms out there, most of them with guarantees and some form of customer support, but they have varying levels of quality. . I scored 3 tickets that Id rate not too bad for $800 for all three after all taxes and fees. \r\nAlgu\u00e9m precisa dar limites a esse abuso. Last month, so-called "secondary ticketing" platform viagogo removed an estimated 1m+ of fake and fraudulent tickets from its UK website mostly for large outdoor festivals such as Reading,. For more information, please see our Home - Ticket Site Reviews - Is Viagogo Reliable? In addition, great customer support is See our Cheap Tickets guide for what to watch out for when buying cheap theatre, sport and gig tickets. So, plan ahead and get your tickets early. Touts who use this tactic advertise tickets they do not yet have, wait for a buyer to order them, before seeking to procure some from the concert organiser. Long story short, Viagogo is legit. Given what we now know about viagogos business model (hello smoke. For low-income families, life has only become more expensive. Viagogos apparent brazenness has been breathtaking and, so far, its managed to profit with impunity. What does it mean for travelers? 3- J'ai pay 76 pour chaque ticket et reu des tickets d'une valeur individuelle de 50. Include an address and phone number. Americans making summer vacation plans are about to find airfare costs are near or even above pre-pandemic levels, according to the nation's major airlines. Unfortunately, many customers have noted that Viagogo have went back on their guarantee at points, leaving them high and dry. U2 has announced 12 shows at the new MSG Sphere at The Venetian starting September 29. You can often score great deals that way, too. Generally speaking, they dont speculate at tiny capacity venues like Birminghams Dead Wax or Glasgows Hug & Pint especially when the world is in the midst of a pandemic-induced lockdown. This makes Viagogo a great option if you are trying to buy internationally from countries such as Australia, Hong Kong or Singapore. able to get tickets to your events without sites like Viagogo. In all transactions there is an onus on the seller to agree to certain terms and conditions, which includes the right to sell a ticket. The pattern of these listings combined with evidence from test purchases, indicate Viagogo may be complicit in a multimillion-pound global fraud, said Adam Webb of FanFair Alliance, a music industry group backed by managers of artists such as Arctic Monkeys and One Direction. on the site. The real issue, though, is how poorly they have brought this tactic into their queueing system. What Viagogo are doing here is employing a rather well-known sales practice, known as the scarcity tactic. Filtering what is happening in music to save you time, money and effort. Why use viagogo? And where are H.E Events? The path to see the pyramids and the other top ancient sites is well trodden, but its possible to get off the beaten track on your adventures in Egypt. This is not to say that you will be charged in your own currency, as usual, they charge the original listing price that was set by the seller, but you will know what that translates to in your currency. However, such valuable UK-based partnerships have all but dissipated. (modern). Looking over the accounts of viagogo and StubHub, they estimated that overall sales value of the UKs uncapped ticket resale market in 2019 was 350m. As a result, Viagogo is able to offer an extensive ticket Their buying experience has been criticized as misleading at times. Musicians condemned Viagogo amid renewed concern about resale websites, which allow fans but also professional ticket touts to sell on music, theatre and sports tickets for profit. Viagogo says it does this but takes no other steps to prevent the practice. and up. StubHub also enjoyed partnerships with football clubs including Everton and Spurs. The Points Guy publishes flight deals every day including several for sub-$500 flights to Europe. Man, I wish @GSCinemas would give us a breakdown of why the #txt tickets are so expensive.. I find it inconceivable that a rogue offshore business, already under the investigation of UK regulators and with such a chequered history, can continue to operate in this way. For the moment, though, it might be best to steer clear of Viagogo if you are looking to get tickets to a popular event. Viagogo for a good part of the past 10 years has been the largest and most secure marketplace worldwide, but unfortunately, in recent years there is a change in the sentiment towards them. This month, however, over a month after ASAs deadline for compliance, it has started specifying add-on fees beneath the advertised ticket price, albeit in faded grey eclipsed by the lurid countdown clocks. Because this is a resell marketplace, you can also find tickets to shows and games that have been sold out at the venue. Hey @Viagogo. Pent-up, post-pandemic demand plus staffing shortages adds up to a squeeze on airfares this summer Horacio Villalobos / Corbis via Getty Images. We assess the integrity of every site we recommend before adding them to your search. arrow_forward. However, we believe the bulk of funding actually came from a complex of loans, and two VC funds: Bessemer Venture Partners and Madrone Capital Partners.

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